Frequently Asked Questions.

Paykode Spray Notes are decorative notes with a code to access funds gifted to you on Paykode. They are designed solely for spraying at events. They are not legal tender.

Paykode Spray Notes were created to encourage and enhance the gifting experience of humans. Gifting is part of human culture and integral to the Nigerian tradition of spraying money at events like weddings, birthdays, and parties while adhering to the law. Spraying actual Naira notes is illegal, so Paykode spray notes can substitute the spraying of Naira Notes.

Here's how it works

· Unique codes: Each note has a unique code unlocking the gift.

· Mobile app integration: Download the Paykode app on Play Store or visit app.paykode.com to redeem your Spray Notes.

· Easy redemption: Log in to the app, click "Receive," enter the code from your Spray Note, and the value is automatically added to your Paykode wallet.

· Transfer to bank: From your Paykode wallet, you can easily transfer the funds to your linked bank account.

Weddings, birthdays, parties, events and clubs.

No, they are not and are not legal tender.

The value of a Paykode Spray Notes is the same as the amount printed on them. If the gifter gives you a spray note in Naira you have the same amount in Naira.

You can order them directly from Paykode via the app or website. You may also order from authorized Paykode agents alternatively you may print them yourself.

Yes, Paykode Spray Notes are customizable, you may customize them to suit your brand or the event. You can attach your name and image or the celebrant name or image on the spray notes.

Yes, Paykode offers the option to attach a personalized card with a message, audio, or image. This card appears within the app when the recipient redeems the Spray Note.

Yes, they have an expiration date within six months from the date of creation.

Contact the person who created the notes to resend. Or contact Paykode customer support with the serial number on the spray notes to recover the code.

Yes, depending on the account level you are operating with Paykode, you have daily and cumulative limits. You would be required to provide more information during KYC to upgrade your account.

Yes, you'll need one to redeem them through the app.

. Download the app or visit the website at www.paykode.com

. Click on the “Sign up” button.

. Fill in your details, including name, phone number, and a secure password.

. Once you have entered your details, click the “Sign up” button to finish the process.

. You’ll receive a on-time password (OTP) on the phone number provided.

. Enter the OTP into the specified field.

You are done!

No, redeeming Paykode Spray Notes is free.

The funds are typically added to your Paykode wallet instantly. Except when the Spray notes are reported and flagged fraudulent.

Spray notes are in bundles. Each bundle contains 100pcs of notes. Minimum order is 1 spray notes bundle and maximum order on the app is dependent on your account level.

Yes, you can print them directly from the Paykode app after creating them.

. Amount of money the notes represent

. Number of bundles (determines denomination).

. Card details (Public or Private Spray Notes).

. Whether you want to order them printed by Paykode or print them yourself.

. Public Spray Notes are available to anyone who have access to the codes and can be redeemed.

. Private Spray Notes can not be redeemed without accompanying the master code. You must provide the master code to redeem them. This gives you control over who redeems them (e.g., gifting to a specific person at an event).

The master code is generated automatically when you create Paykode Spray Notes with the "Private Spray Note" option marked.

No, the account that creates the Spray Notes cannot redeem them.

Yes, there may be a delivery fee associated with fulfilling your order. The delivery cost is dependent on the distance.

Once created, Spray Notes need to be activated before anyone can redeem them. This is an additional security measure.

The person who created the Spray Notes has the authority to activate them within the app.

Yes, POS agents can print and hold unactivated Spray Notes until a customer purchases them. They can then activate them at the time of sale.

Anyone can verify a Spray Note using the serial number associated with the order by going to the menu “Verify Spray Notes.

Anyone can verify a Spray Note using the serial number associated with the order by going to the menu “Verify Spray Notes.

Here is the information that would appear.

. Spray Note creator

. Date of creation

. Amount per note

. Public or Private type

. Note series and serial number

. Available and used Spray Notes (remaining vs. redeemed)

. Activation status

There are currently three designs based on denomination ranges.

. 50 Naira - 499 Naira

. 500 Naira - 999 Naira

. 1000 Naira and above

No, all Paykode Spray Notes are printed in a standard size.

No, once activated, Paykode Spray Notes cannot be deactivated.

Yes, you can send money to other Paykode users and any other bank account.

Yes, Paykode takes security seriously and you are advised no to share your password and transfer pin with anyone. Paykode customer support will never ask you for your transfer pin or password.

Use the "Forgot Password" option on the login page to recover your login details.

No, each code can only be redeemed once.

Always verify Paykode Spray Notes before purchase and buy from authorized agents. Report any suspected counterfeit notes to Paykode customer support.

Yes! An internet connection is required to use Paykode.

You can reach customer support through the app, social media or the Paykode website. Or you can send and email to customer-care@paykode.com

Yes, businesses can explore using Paykode Spray Notes for marketing campaigns.

Yes, users must be 18 and above.

Spray Notes are not legal tender.

Yes. You can go to your Code History to access them.

First, close and reopen the Paykode app. If the issue persists, check your internet connection. If none of these work, contact Paykode customer support for further assistance.

Paykode prioritizes security. Here are some tips.

. Choose strong and unique passwords.

. Be cautious about sharing your login information or master codes.

You can log in to a new device and regain access to your wallet after verifying your identity.

No, you can't.

Use the feedback section within the Paykode app to report bugs or suggest improvements.

Yes, Paykode strives to operate within all relevant regulations. Review Paykode's terms and conditions for details.

Paykode currently operates in Nigeria.

. Follow Paykode on social media.

. Check the app for news and announcements.

. Visit the Paykode website for update

Also available on Paykode

Fast & easy to buy power.

Electricity

We at Paykode are commited to simplify every step of your payment needs. Paying your electricity bill on Paykode affords you the ability to get your utillity bills receipt whenever you needs it.

Why buy electricity on Paykode?
Zero Service Charge
Fast & easy to buy power
Utillity Bills receipt anytime you need it.

Airtime & Data

Looking for swift delivery, use Paykode to buy aitime and enjoy swift service delivery.

Data is life, so buying data with Paykode is a big savings for you. As you can get 1GB 30 days data bundle for as low as N310.

electricity
electricity

TV Subscription

Pay your cable subscription without transaction charges, Paykode cable subscription is fast and easy.

Open Account

You can also easily access and manage your Paykode profile by opening an account via your web browser.