Privacy and Policy

At Paykode, we take your privacy seriously. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our services, you consent to the practices described in this policy.

This Privacy Policy is a mutual agreement between you and Paykode which is made to help you understand our dedication to preserving your ongoing privacy across all our platforms. It serves as a comprehensive resource, offering insights into our privacy protocols and aiming to clarify how we manage and safeguard your data.

1. Agreement to Our Privacy Policy

By choosing to engage with our platforms and providing your consent through such interaction, you acknowledge and agree to the terms outlined in this privacy policy. This agreement becomes especially relevant as you engage with the various services available on our website and digital platform or when you visit any of our physical offices, and you willingly share your information for both official and non-official purposes.

2. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide when creating an account or contacting our customer support.

Payment Information: TWhen you engage in transactions on Paykode, we collect payment details, such as phone numbers, bank account information, and billing addresses, for the sole purpose of processing payments.

Usage Information: We automatically collect information about your interactions with our platform, including IP addresses, device types, browser types, operating systems, and the pages you visit. We may also track your actions within our platform, such as clicks and time spent on each page.

Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience and collect information about your interactions with our website and services.

3. How We Use Your Information

We use your information for the following:

Providing Services: To provide, maintain, and improve our services, process transactions, and offer customer support.

Communication: To communicate with you about our services, updates, and promotions.

Analytics: To analyze usage patterns, troubleshoot issues, and improve our platform.

Security: To protect against fraud, unauthorized access, and other illegal activities.

4. Disclosure of Your Information

We may share your information in the following circumstances:

Legal Obligations: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

Third-Party Service Providers: We may engage third-party service providers to help us with various aspects of our business, such as payment processing and customer support.

5. Your Choices

You have the following choices regarding your information:

Access and Correction: You can access and edit your personal information in your account settings. If you need assistance, our customer support team is ready to help.

Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails or by contacting us directly.

Data Deletion: You have the option to request the deletion of your personal information, subject to applicable legal requirements.

Consent Management: You have control over your consent preferences and can manage them through your account settings or by contacting us.

These choices provide you with the ability to exercise control and make informed decisions regarding your personal data and interaction with the platform.

6. Security and Non-disclosure

At Paykode, we are committed to safeguarding the security and confidentiality of your personal information. We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction.

Below are some of the key principles we adhere to:

Data Encryption: We employ state-of-the-art encryption technologies to secure the transmission of sensitive information between your device and our servers. This ensures that your data remains confidential during transit.

Access Controls: Access to your personal information is restricted to authorized personnel only. Our employees are trained to handle data with care and are bound by strict confidentiality agreements.

Regular Security Assessments: We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems. This proactive approach helps us stay ahead of emerging threats.

Data Retention: We retain your personal information for only as long as necessary to fulfill the purposes outlined in this privacy policy. When data is no longer needed, we securely dispose of it in compliance with applicable laws and regulations.

Non-disclosure: We treat your personal information with the utmost confidentiality. We do not sell, trade, or share your data with third parties for their marketing purposes without your explicit consent.

Incident Response: In the event of a data breach or security incident, we have established procedures to promptly investigate, mitigate, and notify affected individuals in accordance with applicable laws and regulations.

While we take extensive measures to protect your data, it's essential for you to also take precautions, such as maintaining the confidentiality of your login credentials and promptly notifying us of any suspicious activity on your account.

Please note that while we prioritize data security and confidentiality, no method of transmission over the internet or electronic storage is entirely foolproof. Despite our best efforts, there may be inherent risks associated with sharing information online. By using our services, you acknowledge and accept these risks.

If you have any concerns or questions about our security and confidentiality practices, please feel free to contact our Data Protection Officer at customer-care@paykode.com .

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy to reflect changes in our practices and applicable laws. We will notify you of any significant updates through email or by posting a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Address: No 4 Orosi Street Off Psychiatric hospital Road Rumuigbo, Port Harcourt, Rivers State

Email: customer-care@paykode.com

By utilizing our payment software, you hereby manifest your consent and agreement to the tenets delineated in this Privacy Policy. We strongly urge you to diligently review and comprehend the contents of this policy, as it holds vital significance in safeguarding your privacy and data security. Your trust in Paykode is paramount, and we are committed to ensuring the highest standards of data protection and privacy compliance.

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